Returns and Refunds Policy
Thank you for choosing Mighty Muscle for your fitness needs. We strive to provide you with high-quality products and exceptional service. Below, we’ve outlined our return and refund policy to ensure a smooth experience for you:
Return Window:
We accept returns within 14 days from the date of order delivery. If for any reason you’re not satisfied with your purchase, you have the flexibility to initiate a return within this time frame.
No Restocking Fee:
At Mighty Muscle, we believe in transparency and fairness. That’s why we don’t charge any restocking fees for returns. Your satisfaction is our priority, and we want your return process to be as hassle-free as possible.
Condition of Returned Items:
To qualify for a return, the product must be in new, unused condition, with all original packaging and tags intact. We kindly ask that you return the item in the same condition you received it to ensure a smooth processing experience.
Initiating a Return:
If you wish to initiate a return, please contact our customer support team at support@mightymuscle.co.uk. Our friendly team will guide you through the return process and assist you with any questions or concerns you may have.
Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and the amount will be credited back to the original payment method used for the purchase.
Please note that the time it takes for the refund amount to be deposited into your account may vary depending on your bank’s processing times. Typically, refunds are processed within 5-7 business days, but this time frame may vary based on your bank’s policies.
Contact Us:
If you have any further questions or need assistance regarding our return and refund policy, please don’t hesitate to reach out to our support team at support@mightymuscle.co.uk. We’re here to ensure that your experience with Mighty Muscle exceeds your expectations.
Email: support@mightymuscle.co.uk
Call Us: +447465692273
Address: 13 Maltings Cl, London E3 3TA, United Kingdom